Case Study: GALDERMA – Mother’s Day Mall Activation for Cetaphil Baby Event Type: Pan-India Brand Activation | Consumer Engagement Year: 2024 Introduction: Mother’s Day is a celebration of love, nurture, and connection, and in 2024, GALDERMA chose to honour this occasion through a unique consumer activation that was equal parts joyful and emotionally resonant. Entrusted to Radical Concepts & Events LLP, this multi-city experience was designed to engage mothers and children in high-footfall malls across the country, while showcasing the Cetaphil Baby product range in an interactive and heartfelt manner. Project Objective: To create an immersive, family-friendly zone within major malls that would: Promote Cetaphil Baby products in an engaging format Enhance brand connection with mothers through playful and emotional cues Deliver a scalable and visually delightful setup that resonates with diverse audiences Creative & Strategic Execution: 🎠 Interactive Play Zone – The Ball Pit with Slide At the heart of the activation was a vibrant Ball Pit with Slide—a visually striking, kid-friendly centrepiece that became an instant magnet for families. Designed with safety, comfort, and branding in mind, this interactive installation encouraged extended dwell time, creating joyful memories that reinforced brand recall. 💙 Product Display & Engagement Counters Adjacent zones showcased the Cetaphil Baby product range, with on-ground promoters and demo stations ensuring that moms could explore the range while their children played. Each touchpoint was designed to reflect trust, care, and skin-friendly science—the core values of Cetaphil Baby. 🌸 Mother's Day Aesthetics The environment was styled to celebrate the spirit of motherhood with pastel-themed decor, gentle lighting, and curated messaging. Small gestures, such as photo zones and personalised takeaways, added layers of emotional engagement. Impact & Outcome: ✔️ High Footfall & Brand Engagement ✔️ Emotional Brand Connection ✔️ Scalable & Adaptable Format Client Voice: "A beautifully executed initiative that not only showcased our products but created a real, emotional connection with our consumers. Radical’s work spoke volumes about their attention to detail and creativity." Conclusion:
Across multiple cities, the setup drew thousands of participants, creating organic buzz, long queues at the ball pit, and word-of-mouth appreciation for the Cetaphil Baby experience.
The fusion of mother-child bonding with product education led to o genuine emotional connection, a rarity in mall activations.
This success story showcased Radical’s ability to deliver pan-India execution with consistent quality, logistics coordination, and local customisation as per mall requirements.
— GALDERMA India Team